Cookie Policy

Cookie Policy

Please read this Cookie Policy carefully as it contains important information on how we use cookies on our website www.lambbrooks.com 

Who we are

We are Lamb Brooks LLP trading as Lamb Brooks Solicitors - please see the ‘About us’ page on our website. We use a third party, Digital House MD Ltd, to host and operate the website on our behalf. This policy should also be read together with our Privacy Notice (also available from our website, or upon request), which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Our website

This Cookie Policy only relates to your use of our website, www.lambbrooks.com – for any third party cookies, please see ‘Third Party Cookies’ below.

Cookies

A cookie is a small text file which is placed onto your device (eg. computer, smartphone or other electronic device) when you use our website.  

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to build a profile of our users and improve our site. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. By continuing to browse the site, you are agreeing to our use of cookies.

There are two types of cookies:

Session Cookies: Session cookies enable us to keep track of your movement from page to page so you do not get asked for the same information you have already given to the site. They allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit. Session cookies are temporary and are erased when you close your browser at the end of your session. The next time you visit the website it will not recognise you and will treat you as a completely new visitor.

Persistent Cookies: A persistent cookie enables the website to remember you on subsequent visits, speeding up or enhancing your experience. They are used to collect identifying information about the user, such as web browsing behaviour or user preferences for a specific website. Persistent (also known as permanent / stored) cookies remain on your hard drive with much longer expiry dates or until you erase them.

You can find more information about the specific, individual cookies we use and the purposes for which we use them in the table below:

 

Cookie Type Cookie Name Purpose / More Information
Persistent Cookie _ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Expires after 2 years.
Persistent Cookie Moneypenny Ref Provides information on visitors interacting with the online chat facility hosted by Moneypenny.
Expires after 1 year.
Session Cookie _gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Expires after 1 day.
Session Cookie cookies_consent Tracks users consent upon first visit to the website and recognises preferences. Expires after 1 month.
Session Cookie gwcc This cookie allows Google to track when a visitor is clicking a phone number from the web page to dial from their mobile.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office https://ico.org.uk/for-organisations/guide-to-pecr/guidance-on-the-use-of-cookies-and-similar-technologies/what-are-cookies-and-similar-technologies/#cookies1, or the following websites www.aboutcookies.org or www.allaboutcookies.org

 

Consent to use cookies and changing settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested. You may withdraw any consent to the use of cookies or manage any other cookie preferences. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. You can manage cookie preferences by making changes to the settings in your browser - see the paragraph below on how to turn off cookies. It may be necessary to refresh the page for the updated settings to take effect


Third Party Cookies

Our website pages and articles will often contain useful links or videos hosted on other external websites. Care is taken to only provide you with links to websites that we trust and recognise as safe, correct and up-to-date at the time of posting.

Lamb Brooks LLP do not control the cookies used on these third party sites and would urge you to consult the individual websites cookie policies if you are concerned about what information they collect.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

 

Google Analytics

As with most websites we use Google Analytics in order to provide us with analytical / performance information. Google Analytics uses the following cookies on our website:

 

Cookie Type Cookie Name Purpose / More Information
Persistent Cookie _utma Tracks website visitors including first visit and last visit. Remains on computer unless it expires or the cookie cache is cleared.
Session Cookie _utmb and _utmc These cookies work in tandem to calculate visit length. _utmb demarks the exact arrival time, then _utmc registers the precise exit time of the user.
Session Cookie _utmz Monitors the HTTP referrer and ntoes where a visitor arrived from (e.g. a search engine, direct, social media). It also registers what keyword generated the visit plus geolocation data. This cookie expires after 6 months.
Session Cookie _gat Used by Google Analytics to throttle request rate.
Session Pixel ads/ga-audiences Used by Google Analytics to re-engage visitors that are likely to convert to clients based on the visitor's online behavior across websites. Retartgeting adverts.
Session Pixel collect Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

 

MailChimp

Lamb Brooks use the email service of MailChimp to send out larger direct email campaigns, such as newsletters and event invitations.

Mail chimp use single pixel gifs, also known as web beacons, in every email. These are very small graphic files that contain unique identifiers that enable MailChimp and Lamb Brooks to recognise when subscribers have opened an email or clicked certain links. These record each subscribers email address, IP address, date, and time associated with each open and click for a campaign. This data is used to create reports about how an email campaign performed and what actions subscribers took – including unsubscribes requests.

You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us, or other parties, in plain text rather than HTML, or not opening pictures in your email.

 

How to turn off all cookies and the consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them, you can visit the guidance on cookies published by the UK Information Commissioner’s Office https://ico.org.uk/for-organisations/guide-to-pecr/guidance-on-the-use-of-cookies-and-similar-technologies/what-are-cookies-and-similar-technologies/#cookies1, or the following websites

https://www.allaboutcookies.org/manage-cookies/  or otherwise visit the site that operates the type of browser you use.  

For further information on our Cookies Policy please contact Jessica Bouwer, Head of Marketing on 01256 305582 or email jessica.bouwer@lambbrooks.com

This policy was last updated on 20 October 2022.

Lamb Brooks LLP
Victoria House
39 Winchester Street
Basingstoke
Hampshire
RG21 7EQ
01256 471 085

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© Lamb Brooks is authorised and regulated by the Solicitors Regulation Authority - SRA No 559661. Lamb Brooks LLP (registered at Companies House OC363909) whose registered office address is: Victoria House, 39 Winchester Street, Basingstoke, Hampshire, RG21 7EQ