Client Care Policy

Client care is central to the regulatory regime under which we operate. Lamb Brooks is committed to providing a good standard of service to all clients—all staff share the responsibility of ensuring we achieve this.
This policy applies to all individuals working at all levels, including partners, consultants, solicitors, other employees (whether permanent, fixed-term or temporary), contractors, trainees, seconded staff, home-workers, casual staff, agency staff, work experience and students, agents, sponsors, volunteers or any other person associated with the firm wherever located (collectively referred to as ‘staff’ in this policy).