20th March 2020
I’m sure everyone is sick to the back teeth of hearing about the current coronavirus pandemic that we are facing, so this promises to be a brief and positive message that we would like to share from Lamb Brooks Solicitors.
We want to clarify our working processes and also share with you some tips to help with your mental health over the coming weeks.
Firstly, we are still open and running as usual. Should we be forced to close our offices we have 65 capable legal professionals ready and prepared to work remotely to continue to offer legal advice and services to businesses, families and individuals.
Our objective is to ensure all our clients and the local community have access to legal services.
We invested in telephone support over a year ago meaning that our calls will be answered and transferred even if we have no physical reception open.
Testing times have proven that technology and determination are vital at this point and we have already carried out several appointments over the phone or by using Skype and conference call facilities. Wherever possible we are servicing our client’s needs remotely so that our valued clients are not missing out on legal support or enduring any delays.
We completely understand that people are concerned over their health and can reassure visitors that are still coming into our offices that we are taking all precautions when it comes to cleanliness and hygiene. We are using our larger meeting rooms to create some distance and discouraging handshakes. But you will still get the friendly service you would expect from us.
It is an overwhelming time for everyone, and we would like to share some tips that you might find helpful when you find yourself needing to mute your anxiety.
Continue reading for more tips…
If you are in need of legal advice during this time then please be assured that we are here to help. We have a live chat facility on our website and calls will be answered. We will all be working to maintain the same level of service and speed as much as possible during this uncertain time.
If you are struggling to make contact with your usual solicitor then please use our switchboard number (01256 844888), email firstname.lastname@example.org or speak to our live chat assistant.
We hope that each and every one of our clients and contacts stays safe and well during these times of uncertainty.
If you need guidance on the coronavirus in terms of symptoms, government guidelines or financial support for your business then please visit the following links for useful information.
The contents of this article are for the purposes of general awareness only. They do not purport to constitute legal or professional advice. The law may have changed since this article was published. Readers should not act on the basis of the information included and should take appropriate professional advice upon their own particular circumstances.
Lamb Brooks LLP
39 Winchester Street
f: 01256 330 933
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© Lamb Brooks is authorised and regulated by the Solicitors Regulation Authority - SRA No 559661.
Lamb Brooks LLP (registered at Companies House OC363909) whose registered office address is: Victoria House, 39 Winchester Street, Basingstoke, Hampshire, RG21 7EQ
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