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About Us

Lamb Brooks have been providing legal services in Basingstoke and North Hampshire for over 200 years.

 

Today, our firm has 6 partners and 65 staff dedicated to providing a comprehensive range of legal services.

 

The history of Lamb Brooks dates back to the 1700’s when Mr James Brooks and Mr George Lamb founded the firm, predominantly advising farming families in the Basingstoke area. The firm continues to grow and now provides a wide range of legal services to individuals, families and businesses in North Hampshire and across the UK.

200 Years

of legal expertise and service

65+ Staff

dedicated to you

Finalist

in the LawNet ‘Excellence in Client Care’ award 2017

Our Team

The Lamb Brooks team understand that succeeding in any competitive market means delivering the best possible value to clients.

To this end, we listen to you and strive to understand your needs with the aim of developing a strong, long-term relationship. We are proud to be able to say that our nomination for the finals of the LawNet ‘Excellence in Client Care’ award in 2017 proves this commitment.

MEET THE TEAM

About LawNet

Lamb Brooks is proud to be a member of LawNet, an organisation ensures its members provide ease of access to quality assured legal practitioners across the UK, and is committed to its member firms delivering excellent service, based on a real understanding of what clients want. LawNet is mutual and member owned and has been supporting independent law firms for over 20 years.

 

Lamb Brooks is dedicated to the LawNet Client Service Charter, which is a list of commitments that ensures you receive the highest possible standard of care and advice.

 

Equality & Diversity

Lamb Brooks is committed to providing equal opportunities for all its staff, partners and job applicants. Our Equality and Diversity Policy insists that all staff treat others with the same attention, courtesy and respect regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. To see the results of our 2017 Diversity Survey please click here.

 

Working at Lamb Brooks

We enjoy working at Lamb Brooks. Anyone joining our staff will be offered plenty of opportunities to progress within their roles and the company – all in a friendly, supportive environment.

 

Our commitment to being the number one legal practice in Basingstoke depends on us attracting and retaining the highest calibre of people working at all levels across the business.

 

We do not currently have any vacancies within the firm but any future opportunities will be listed here.

 

Complaints Policy

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided, then you should inform us immediately, so that we can do our best to resolve the problem.

 

In the first instance, it may be helpful to contact the person who is working on your case to discuss your concerns, and we will do our best to resolve any issues at this stage.

 

If you would like to make a formal complaint, then you can read our full complaints procedure here Lamb Brooks LLP – Complaints Policy. Making a complaint will not affect how we handle your case.

 

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like any financial irregularity, or you believing that we have treated you unfairly because of your age, a disability or other characteristic.

 

You can raise your concerns with the Solicitors Regulation Authority http://www.sra.org.uk/consumers/problems/report-solicitor.page

 

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

 

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint, AND
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint
 

If you would like more information about the Legal Ombudsman, please contact them:-

Website: www.legalombudsman.org.uk

Call: 0300 555 0333

Email: enquiries@legalombudsman.org.uk

Write: PO Box 6806, Wolverhampton, WV1 9WJ

 

How can we help you?

If you are need of professional, reliable legal advice, contact us today.

CONTACT US